Developing together with UNIVWATT, we don't just manufacture and distribute power generation products. We also provide our customers with extensive, comprehensive services to ensure that the equipment is properly operated and maintained. Wherever your generator set is located, UNIVWATT's service agents and distributors around the world are ready to provide you with prompt, professional assistance and service. Our service philosophy is customer-centric. With the most professional service team, we pay full attention to every service demand of our customers, provide extensive, comprehensive, and fast services, so that customers can experience ubiquitous satisfaction and trustworthy caring feelings, and provide efficient and valuable services for them.
As an UNIVWATT distributor, you can be assured of the following guarantees: ●High quality and standard UNIVWATT generator sets. ●Comprehensive and extensive technical support, such as guidance or service in installation, repair and maintenance, and commissioning. ●Sufficient stock of products and spare parts, efficient and timely supply. ●Professional training for technicians. ●Support for online ordering and parts supply. Whole set of parts solution is also available. ●Online technical support for product installation, parts replacement video training, operation and maintenance guidance, etc. ●Establishment of complete customer files and product files. ●Supply of genuine spare parts.
Note: The warranty does not cover any problems caused by wearable parts, consumable parts, personnel incorrect operation, or failure to follow the product operation manual. When operating the generator set it is recommended to follow the operation manual strictly and correctly. Also, maintenance personnel should regularly inspect, adjust, replace and clean all parts of the equipment to ensure stable operation and service life.
Drawings
We provide you with Paper version drawings of our equipment to ease your work and document your project. Including the appearance dimension diagram and circuit diagram. In the accompanying file package.
Parts
Access to our catalogue where you will find all the spare parts for your generator set. Order the parts you need with just one click by entering the serial number of your equipment. Immediate response and fast delivery.
Remote technical guidance
Schedule a remote technical guidance. We will provide training to distributor in the form of communication meetings or training sessions.
